** BlackBerry FAQ **

Question: Why can't BlackBerry get HTML?

Answer: The 8800 along with all other BlacKBerry devices do not support HTML email. There are many reasons for this, HTML email is bloated and offers an increased security risk..

Question: Where do I find my PIN and IMEI?

Answer: Go to Options and select Status or hold down ALT and Shift(CAP or NUM) and 'H'

Question: What type and size Media Card can I use in my device?

Answer: Blackberry devices that have media card capabilities are: 8100, 8300 and 8800.They all use a MicroSD card and have the maximum card GB capacities
BlackBerry Device
Software 4.2.0 Up to 2GB
BlackBerry Device
Software 4.2.1 Up to 4GB
BlackBerry Device
Software 4.2.2 Up to 4GB
BlackBerry Device
Software 4.3.0 Up to 8GB

Question: What are the sizes of wallpaper fo BlackBerry?

Answer: 72xx series - 240 x 160
71xx series - 240 x 260
8100 series - 240 x 260
8300 series - 320 x 240
8700 serirs - 320 x 240
8800 series - 320 x 240

Load the wallpaper image to your device either by using media transfer or by emailing to your BlackBerry.Then, save the wallpaper image into your picture album and choose it as "set as home screen image."

Question: What are the TCP and APN settings?

Answer:
Setup the APN by going to Options>>Advanced Options>>TCP and enter the following information based on your carrier.

Rogers
======
APN: internet.com

Username: (blank)

Password: (blank)

Note: If it does not work, call Rogers and get the "internet.com Access Point Name" added to your account. If they say it already exists, tell them to load up the records anyway, just to doublecheck.

T-Mobile
========
APN: wap.voicestream.com

Username:

Code:
WAP@CINGULAR.COM
Password:

Code:
WAP@CINGULAR.COM
Cingular Orange
===============
APN: WAP.CINGULAR

Username:
Code: [Check Download Links]
WAP@CINGULAR.COM
or
Code: [Check Download Links]
WAP@CINGULARGPRS.COM
Password: CINGULAR1

Formerly, it used to be difficult to get this work on Cingular but in December2005, a new Internet Browser Icon suddenly appeared on Cingular BalckBerry units. When this happened, it also suddenly became easier to use Cingular BlackBerry with TCP/CP.

Cingular Blue
=============
APN: proxy

Username: (blank)

Password: (blank)

Try using these settings if you're on the former AT&T network, instead of the Cingular settings.

Question: What is dat connection refused?

Answer:
If you do not have a BlackBerry Data Plan then you'll see this message on the main screen!
If you've a data plan and are seeing this message then you'll need to call your service provider and have them check the provisioning on the account.
If you do not have a data plan and want to hide this message from showing up then go to
:

Options>>Mobile Network and turn Data SErvices to Off

Question: Types of BlackBerry batteries?

Answer:

OEM Batteries

7100 - Dark Blue (C-S2) - 1000mAh

8100 - Gold/Yellow (C-M2) - 1400mAh, including 8130

8300 - Dark Blue (C-S2) - 1000mAh, including 8310, 8320

8700 - Dark Blue (C-S2) - 1000mAh

8800 - Green (lime) (C-X2) - 900mAh

Email & Message Folder Shortcuts

ALT+I - Incoming Messages

ALT+0 - Outgoing Messages

ALT+P - Phone Calls Only

ALT+S - SMS ONly

ALT+V - Voicemail messages only

E - OLdest/Next Oldest Delivery Error

R - Reply

T - Top

B - Bottom

N -Next

P - Previous

U - Next Unread

S - Search

C - Compose

V - Saved Messages

Question: Do I need a data plan to get email?

Answer: Yes, without a data plan all you've is phone, SMS,and PIM services.(ie..Outlook, Contacts, Calendar etc..)

Question: Do I need a data plan to access the Internet?

Answer: Yes, you'll need a data plan to access the internet.